Privacy Policy for TestRocket.ai

By accessing or using TestRocket.ai ("TestRocket", "we", "us", or "our"), you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Service.

1. Introduction

TestRocket.ai is an AI-driven aptitude-test practice platform designed to help job seekers prepare efficiently and improve their scores. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data.

2. Definitions

  • Service: The TestRocket.ai website and all related features and services.
  • User: Any natural person who accesses or uses the Service, including visitors and registered account holders.
  • Data Subject: Any living individual to whom Personal Data relates.
  • Personal Data: Any information that can identify a natural person, directly or indirectly (e.g. name, email address, IP address).
  • Usage Data: Data automatically collected as you interact with the Service (e.g. device details, pages viewed, timestamps).
  • Cookies and Tracking Technologies: Small files or code snippets stored on your device (e.g. cookies, web beacons, local storage) to enhance and analyse your experience.
  • Data Controller: The party that determines the purposes and means of processing Personal Data (TestRocket.ai).
  • Data Processor: Any third-party entity processing Personal Data on behalf of the Data Controller (e.g. payment providers, analytics tools).

3. Information We Collect

3.1 Personal Data

We may collect the following categories of Personal Data when you: register, subscribe, purchase, or communicate with us:

  • Identifiers: Name, email address, telephone number.
  • Financial Data: Billing address, payment instrument details (processed by PCI-compliant providers).
  • Professional Data: Job title, employer (optional).
  • Test Performance Data: Practice session timestamps, number of questions answered, scores, question history.
  • Technical Data: IP address, device type, browser version, operating system.

3.2 Usage Data

Automatically collected information about how you access and use our Service, including:

  • Pages and features visited, time spent, navigation paths.
  • Click behaviour and referring URLs.
  • Error logs and performance metrics.

3.3 Cookies & Tracking Technologies

We use the following to personalise and improve your experience:

  • Session Cookies: Maintain your session and preferences.
  • Preference Cookies: Remember UI settings and language choices.
  • Security Cookies: Protect against fraud and secure your session.
  • Advertising Cookies: Deliver relevant ads and measure campaign performance.
  • Web Beacons & Tracking Pixels: Collect aggregated usage for analytics.
  • Local Storage & Device Identifiers: Store preferences and session data locally.

You can manage or disable cookies via your browser settings, but this may affect Service functionality.

4. How We Use Your Data

We process your data for the following lawful purposes:

  • Contract Performance: To deliver and maintain the Service, process transactions, and manage your account.
  • Legitimate Interests: To personalise content, improve UI/UX, conduct analytics, and secure the Service against fraud.
  • Consent: To send marketing communications and optional surveys (you may opt out at any time).
  • Legal Obligations: To comply with applicable laws, tax, and accounting requirements.

5. Profiling & Automated Decision-Making

We use AI-driven algorithms to recommend practice questions and personalise learning paths. You have the right to object to such profiling and request human review by contacting us (see Section 14).

6. Data Sharing & Disclosure

We do not sell your Personal Data. We may share information with:

  • Service Providers: Payment processors, analytics and cloud hosting partners.
  • Legal Authorities: When required by law or to protect rights and safety.
  • Business Transfers: In the event of merger, acquisition, or asset sale, under confidentiality obligations.
  • With Your Consent: When you explicitly authorise additional sharing.

7. International Data Transfers

Your information may be processed and stored in jurisdictions outside of your own country. Whenever Personal Data is transferred internationally, we ensure it remains subject to appropriate privacy safeguards and legal requirements to protect its security and confidentiality.

8. Data Retention

We retain Personal Data only for as long as necessary to fulfil the purposes outlined above and to comply with legal obligations.

  • Usage Data: Retained for 12 months.
  • Billing Records: Retained for 7 years to satisfy tax and accounting obligations.

9. Security of Data

We employ industry-standard technical and organisational measures—such as encryption, access controls, and regular audits—to protect your data. However, no system is infallible, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Service is intended for individuals aged 18 or older. We do not knowingly collect Personal Data from anyone under 18. If you believe a minor has provided us with data, please contact us, and we will promptly delete it.

11. Do Not Track & Similar Signals

We respect Do Not Track (DNT) signals and other browser privacy settings; however, our Service may still collect necessary usage data to deliver core features.

12. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your Personal Data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent for marketing.
  • Lodge complaints with supervisory authorities (e.g. ICO for UK/EU users).

To exercise any right, please send us a message on the email [email protected]. We will respond within the timeframe required by law.

13. Third-Party Analytics & Advertising

We use:

  • Google Analytics (with IP anonymisation) to measure site performance.
  • Hotjar for heatmaps and user behaviour analysis.
  • Facebook Pixel for remarketing campaigns.

You can opt out via browser plugins or by visiting the respective provider’s opt-out pages.

14. Changes to This Policy

We may update this policy periodically. We will notify you of material changes by:

  • Updating the "Effective Date" at the top.
  • Posting a notice on our homepage.
  • Emailing registered Users for major revisions.

15. Links to Other Sites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices; we encourage you to review their policies.